Solution for Take Away & Delivery

All takeaway ordersin one flow

For grab-and-go and delivery outlets — unify dine-in orders, prepaid web orders, and delivery channels in one system, with status customers can track.

Free 14-day trial. No credit card.

Staff handing a takeaway order to a courier, managed via TableOne

One flow

Dine-in, web & delivery

Prepaid

Web orders auto to kitchen

Centralized

Delivery channels on one screen

Live status

Customers track from their phone

Challenges

What makes delivery operations hard

Three typical take-away & delivery obstacles that erode speed and trust.

1

Phone/WhatsApp orders get lost

Orders come in through many channels untracked, easily missed, and hard to trace when busy.

2

Delivery channels on separate devices

Each delivery app has its own tablet, making staff go back and forth and orders prone to being missed.

3

Customers wait without certainty

Without status info, customers keep asking “where is my order?” and complaints rise.

Core Capabilities

Built for orders that don’t dine in

Not just a cashier — a system that unifies every order channel and keeps customers informed.

Prepaid Web Order

Web orders paid, straight to the kitchen

Have your own delivery storefront: customers order and pay upfront, then orders flow into the kitchen automatically with no re-entry by the cashier.

  • Web-order storefront with your branding
  • Pay upfront via QRIS/e-wallet
  • Orders flow into the kitchen automatically, no cashier
Web orders paid, straight to the kitchen
Centralized Delivery Channels

All delivery channels on one screen

Manage orders from various aggregators and direct orders in one POS queue. No more going back and forth between devices during the rush.

  • Aggregator orders managed from one POS
  • Direct & delivery orders in one queue
  • Less switching between devices
All delivery channels on one screen
Status for Customers

Customers know their order progress

Customers track order status from their phone — in progress, on the way, to ready. Fewer questions, more trust.

  • Track order status straight from the phone
  • “In progress / on the way / ready” notifications
  • Fewer customer questions & complaints
Customers know their order progress

One Smooth Flow

From online order to delivered

Every step is connected and shares the same data in real time.

01

Order online

Web order, phone/WhatsApp, or delivery channel.

02

Pay upfront

QRIS/e-wallet — order confirmed.

03

Kitchen prepares

Orders appear automatically on the KDS.

04

Packed

Orders are packed & marked ready.

05

Picked up/delivered

Customer picks up or a courier delivers.

Enterprise Scale

Build your own delivery channel

Built for brands serious about growing take-away & delivery — lower commissions, closer to customers, and tidy across outlets.

Your own delivery channel

Build your own web order to reduce reliance on and commissions from delivery apps.

Multi-outlet scale

Standardize menus & prices across all outlets from HQ with real-time consolidated reports.

Offline-first

Operations keep running even when the internet drops; transactions sync automatically once online.

Priority support

A local team helps set up web orders, delivery channels, and packing flow through daily operations.

Common Questions

What delivery outlet owners often ask

How do you unify orders from phone/WhatsApp, web, and delivery?

All order channels can flow into one queue in the POS — direct orders, web orders, and delivery channels — so nothing gets lost or missed.

Can customers pay upfront for web orders?

Yes. Customers order and pay upfront via QRIS/e-wallet on your storefront, then paid orders are automatically forwarded to the kitchen.

Can customers track their order status?

Yes. Customers can track order progress from their phone — from in progress, on the way, to ready for pickup — reducing questions.

Can it reduce reliance on delivery apps?

Yes. With your own web order, you have a direct delivery channel to customers and can cut commissions and reliance on aggregators.

Still have questions? Contact our team or see all FAQs.

Ready to grow your business?

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